ParentPay is a secure online payment system used by Newport schools to allow parents and carers to pay for school items quickly and safely without sending cash into school.

Newport City Council introduced ParentPay across all Newport schools to create a cashless payment system. It is more secure, reduces the need for cash in school and provides parents with an easy way to make payments and view their payment history.

ParentPay is used for a wide range of school payments, including:

• Educational visits and school trips
• Early Bird Breakfast Club
• Concert tickets
• Concert DVDs
• School photographs
• PTA event tickets (such as movie nights)
• School merchandise (such as mugs and book bags)
• Foundation Phase weekly snack payments

Whenever payment is required, we will send home a letter or notify parents through our usual communication channels. The letter will explain what the payment is for, the amount due and the payment deadline.

Simply log into your ParentPay account using your username and password, select the item you wish to pay for and follow the on-screen instructions.

Yes. If you prefer to pay with cash, simply take the letter containing the PayPoint barcode to any PayPoint retailer. The Nisa Local shop opposite the school is a PayPoint store. Simply give them the barcode provided by the school along with the cash and they will process the payment for you.

The Nisa Local shop opposite St. Julian’s Primary School is a PayPoint retailer. Many other convenience stores also display the PayPoint logo. You can also use this PayPoint store locator to find your nearest store.

Take your payment letter to a PayPoint store and present the barcode at the checkout. The cashier will scan the barcode, accept your cash payment and provide you with a receipt. Your ParentPay account will automatically update to show that the item has been paid.

Yes. If you have more than one child at a Newport school, ParentPay allows you to link your children to a single account, making it easy to manage payments in one place. When you receive the activation letter for a second or third child, log into your existing ParentPay account and you can use the activation details provided for your other children to add them to that first account.

Yes. ParentPay keeps a record of all payments made, allowing you to view your payment history and print receipts if required.

Yes. ParentPay uses secure payment technology to protect your personal and financial information.

Please contact the school as soon as possible. Refunds are considered in line with the school’s Educational Visits Policy and may depend on whether costs have already been committed.

Please contact the school office and we will be happy to help you regain access to your account.

If you experience difficulties using ParentPay, please contact the school office. We will be able to let you know if it’s something we can help resolve or if you need to contact ParentPay directly.

St. Julian’s Primary School is largely cashless. The only occasions when we accept cash directly are:

• The Pupil Parliament Healthy Tuck Shop at playtime.
• Purchases from the Cookery Club catering trailer.
• PTA stalls at the Christmas Bazaar and other fundraising events.

For all other school payments, please use ParentPay or PayPoint.

Yes. Where parents or carers live separately, each person can have their own ParentPay account linked to their child. This allows each parent or carer to receive payment items and make payments independently. If you require separate ParentPay access, please contact the school office and we will arrange this for you.